Refund and cancellation policy

Version 1.0 · Effective November 12, 2026

Monthly subscription

Founding Agency is $99 USD/month (limited founding offer); Standard Agency is $149 USD/month. Both renew automatically each month until canceled. Review the final charge, currency, applicable taxes and renewal terms before paying. No annual commitment is intended.

How to cancel

Open your Gumroad receipt or Library, select Subscription settings or Manage membership, then cancel before the next billing date. Save the confirmation. If you cannot access your account, email getestimaterelay@gmail.com with the purchase email and order reference, or contact Gumroad support. We will assist without requiring a sales call. Ordinary cancellation stops future renewal and normally leaves access through the paid period.

First-payment refund

Request a full refund of your initial membership charge within 14 calendar days of purchase by emailing getestimaterelay@gmail.com with the purchase email and order reference. No reason is required. Do not include card numbers. A refund request is not automatically a cancellation; tell us if you want to cancel and use the cancellation controls to prevent renewal. We will assist with both if requested.

Renewal payments and exceptions

Subsequent monthly charges are generally not refundable or prorated for ordinary cancellation. Exceptions include duplicate or unauthorized charges, material non-delivery that cannot be resolved, mandatory legal rights and Gumroad decisions. Gumroad may independently refund transactions under its policies. Nothing limits statutory or platform rights.

What happens after a refund

Approved refunds are processed through Gumroad to the original payment method where supported; bank processing time varies. Full refunds terminate access to the refunded materials and revoke associated license rights. Stop new distributions and take reasonable steps to remove refunded copies, as described in the agency license. If a refund changes membership access earlier than the paid period, Gumroad controls technical access.

Help and escalation

Contact getestimaterelay@gmail.com for questions. We aim to respond within three business days. If unresolved, see https://gumroad.com/help/article/190-how-do-i-get-a-refund or contact Gumroad support. This policy supplements Gumroad terms and does not waive mandatory rights. Effective date: November 12, 2026.

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